Zeelo’s scalable transport solution helps GXO stay fully operational
98%
90%
£991
High turnover and costly recruitment at GXO sites without accessible transportation
GXO faced persistent challenges recruiting and retaining staff at rural distribution centers where public transportation was limited or unavailable. Without reliable commuting options, the business risked high turnover, missed performance targets, and costly recruitment efforts to backfill roles. Previous transport providers lacked technology and clear reporting, creating heavy workloads for site teams and no visibility into cost per rider. Managing multiple suppliers across different locations further compounded inefficiencies and made oversight difficult. GXO needed a single, scalable solution to streamline transport operations, improve service quality, and protect workforce stability.
Optimising staff transport to drive retention and decrease costs for GXO
Zeelo introduced fixed-route services across multiple GXO locations, with the capability to flex capacity during seasonal peaks. Operating daily routes with a dedicated fleet managed by trusted operator partners, Zeelo deployed its full technology stack to provide centralized reporting for procurement teams and integrated rider and driver apps. The in-app ticketing platform enabled GXO employees to book and pay for their own journeys easily, driving high ridership and helping achieve near cost-neutral operations. By consolidating transport management under a single provider, Zeelo streamlined cost control, improved service reliability, and significantly reduced the administrative workload on GXO’s site teams
"Huge Thanks to the Zeelo team and drivers, they are always so polite and professional. It’s a reliable and convenient way to get to and from work."
"Huge Thanks to the Zeelo team and drivers, they are always so polite and professional. It’s a reliable and convenient way to get to and from work."
"Huge Thanks to the Zeelo team and drivers, they are always so polite and professional. It’s a reliable and convenient way to get to and from work."
Enhanced productivity and reduced turnover
The implementation of Zeelo’s transportation solution had a significant impact on GXO. Within a year, Zeelo optimised services across multiple sites, delivering over 1,500 weekly journeys while achieving near cost-neutrality through high ridership and in-app ticketing. By centralising operations under a single provider, GXO gained clear visibility into transport performance and costs, reducing internal administrative workload. This streamlined approach not only improved operational efficiency and lowered spend but also supported workforce stability by ensuring employees could reliably access worksites; helping to reduce turnover, meet targets, and protect productivity.
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